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...and have a great customer service department in charge of customer happiness that's here to help with all your queries and order.
We want you to be completely satisfied with everything you experience on our web site. If you need to get in touch with us you can in four different ways:
Call our customer service team on +44 330 363 0330
These lines are available 7 days a week:8.30am - 6.00pm Monday to Friday9.00am - 5.30pm Saturday and Sunday
You can leave a voice message outwith these hours and we will contact you the following day.
Our designers are available for you to chat with online about any of the products or styles on the website, just click on the live chat link at the top left hand side of any page on the site.
Live Chat is managed 8.30am - 6.00pm Monday to Friday & 9.00am - 5.30pm Saturday and Sunday
You can can leave an automatic email message outwith these hours and we will contact you first thing, the next working morning.
The best way to contact us is by email at email@example.com or using our feedback form - we promise to respond to you within one working day.
Please include a note of the reason for the email so that we can direct it to the correct department, as well as your own contact details so that we can get back to you.
Alternatively, you can write to us at our head office: Houseology28 Speirs WharfGlasgowG4 9TG
Or our warehouse in Newcastle: HouseologyPO Box 1000GatesheadNE85 2BS